Delivery Information
Delivery Information
At BLUZ TOYS WHOLESALE, we aim to make the delivery process as smooth and reliable as possible for all our trade customers. We currently deliver within the UK only.
🕐 Processing Times
Orders are typically processed within 1–2 business days of payment confirmation. You will receive a dispatch notification once your order has been shipped.
🚚 Shipping Methods & Delivery Timeframes
We offer the following shipping options at checkout:
- Royal Mail 1–2 Days — Reliable tracked delivery within 1–2 business days
- DPD Next Day — Next business day delivery for urgent orders
- Express — Our fastest delivery option for time-sensitive shipments
Delivery times may vary depending on your location and order size.
💷 Shipping Costs
Shipping rates are calculated at checkout based on order weight and destination. Bulk orders may qualify for preferential shipping rates — please contact us for details.
📦 Tracking Your Order
Once dispatched, you will receive a tracking number via email so you can monitor your delivery in real time.
🔄 Returns & Damaged Goods
We accept returns on faulty or incorrectly supplied goods within 14 days of delivery. Items must be unused and in original packaging. If you receive a damaged or incorrect order, please contact our team within 48 hours of delivery with your order number and photos of the issue. Please contact us before returning any items.
❓ Issues with Delivery
If you experience any issues with your delivery, please contact our team at your earliest convenience and we will resolve it promptly.